Newcastle
Advanced AVL solution for comprehensive real-time monitoring and management of multi-operator public transport network in Newcastle and Tyne and Wear, UK
Nexus, the Public Transport Authority for Tyne and Wear (Newcastle) in northern England, oversees and manages public transport services provided by multiple operators in the area.
Our team at Thetis IT engineered an advanced AVL-RTI Data Broker system for Nexus, delivering a state-of-the-art MaaS solution that seamlessly integrates data from all public transport operators in the region.
We designed this innovative multi-operator system to simultaneously collect and monitor vehicle and forecast data from every operator in the Tyne and Wear area. The real-time data we process is then shared with third-party systems, enhancing traffic light priority and feeding into the National Railway's travel planner.
Our solution efficiently handles data from approximately 2,000 vehicles (both buses and trains) and 60 operators across the North East LTA area. We've implemented a management framework contract to ensure service certification for all local public transport operators, maintaining high standards of service quality.
To further enhance passenger experience, we've incorporated a Display Management System (DMS) into our solution. This system provides up-to-date timetable and service status information for displays at bus stops and major terminals, keeping passengers informed in real-time.

Implementation details
Innovative solutions and efficient implementations that drove this project's success and delivered exceptional results.
Real-time monitoring of 2000+ vehicles
Comprehensive tracking of buses and trains
Multi-operator integration
Seamless monitoring of 60 operators through Thetis IT system
Real-Time Service Updates
Live vehicle tracking and service status monitoring
Extensive display network
Over 1000 information screens at bus stops and major terminals
Smart traffic management
Advanced traffic light priority for Thetis IT-equipped vehicles
Certified reporting
Certified reporting for regulatory compliance
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